
Rome E.
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Frequently Asked Questions for Monsta X: The Dreaming
Thank you for your interest in the Monsta X: The Dreaming event. Below are some of the most frequently asked questions we are getting. What Ticket Packages will be available? $19.99 livestre...
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Cancel a LiveXLive Subscription
LiveXLive subscriptions can be canceled at any time. Canceling a paid subscription will return your account to our free ad-sponsored service once any paid subscription time left on your account run...
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Using Zenkey with LiveXLive
What is Zenkey? ZenKey is a mobile app that allows easy, highly secure access to other apps and online services. By confirming your identity with service providers and your wireless carrier, ZenK...
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How do I watch a Ticketed Event?
Your event should be available from the Home Page/Homescreen of your device under Events or Events/Video icon > "Purchased Tickets". Please make sure you are signed in to your account that has th...
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Background Refresh
Want LiveXLive to keep your downloaded music up-to-date automatically? You can set the LiveXLive app to automatically run in the background and automatically download updates to your downloaded con...
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Replay a previous song
Note: Replaying songs is a LXL Premium-only feature. Free listeners and Plus subscribers can only listen to the songs in the order chosen by the radio station. To upgrade to LiveXLive Premium, plea...
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View Station Play History
Please select your platform. LiveXLive Website Station History can be found by selecting Expand on the Now Playing bar. The history of songs will appear on the right-hand side of the expa...
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131 Live Presents: B.I First Online Concert
Thank you for your interest in the 131 Live Presents: B.I First Online Concert event. Below are some of the most frequently asked questions we are getting. What Ticket Packages will be availab...
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Add LiveXLive Account to Sonos Device
You can add LiveXLive to your Sonos and log in using your LiveXLive account to access your account's subscription and settings. Please visit the following Sonos support page for information on how ...
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Update Email Address
To update your email address: Visit the My Profile page. (Log into your LiveXLive account if needed.) Select Settings. Select the text field in the Email Address section and enter your new email ...